In today’s hyper-connected world, we often rely on our phones and the internet to get through emergencies. But what happens if there is no internet or phone coverage?

Here’s what you should do:

🟠 Include a communications strategy in your Emergency Response Plan that covers what steps to take to communicate with those on-site if there is no internet or phone coverage. This may include using the building EWIS/OWS if one is installed, a mass communications system accessible from someone offsite, phone paging systems, using megaphones, etc.

🟠 Ensure your site is fully equipped with an emergency kit that includes backup communications devices, such as two-way radios, megaphone and whistles

🟠 Stay calm and assess the situation to determine if you’re safe and identify any immediate dangers. Move yourself and those around you out of danger.

🟠 If it is safe to do so, alert the receptionist, who will locate the Chief Warden, so they can assess the situation and commence the emergency response procedures

🟠  Trigger the EWIS system if it has not automatically been triggered and if it is safe to access

🟠  If it is safe to do so, move away from the emergency following pre-determined evacuation routes

🟠 Stay in the designated emergency assembly area (for an evacuaton) or remain hidden (for a lockdown) and await further instructions from the Chief Warden

🟠 If there is a medical emergency, provide first aid and stay with the casualty if it safe until emergency services arrive

🟠 Implement a post-incident review to highlight what worked well and areas for improvement

🟠  Implement regular first aid training, warden training and drills to ensure all persons know the procedures and their roles