About Bounce Readiness

Bounce Readiness has been built on a strong foundation of skills and experience.
Having worked with multiple industries, small to medium organisations, government entities and the community, we are passionate, particularly about working with higher risk industries to build a more resilient future. Get to know about Bounce Readiness and our dedicated team.
You’re in good hands

Our Team

Cheryl Hambly

Cheryl Hambly

Director & Principal Consultant

Cheryl is a passionate consultant, adult educator and project manager who thrives on working with organisations to…

Read more

Cheryl is a passionate consultant, adult educator and project manager who thrives on working with organisations to support their capacity to assist others. With over 25 years’ experience in consulting and resilience space, Cheryl adopts a pragmatic consulting approach to lead and manage the implementation of emergency management, incident management and business continuity programs across multiple industries, including education, health care, aged care, professional services, government and manufacturing.

Sue Newton

Sue Newton

General Manager

With over 20 years of senior leadership and management experience, Sue understands what it is like to shoulder responsibility when a high duty of care is required.

Read more

With over 20 years of senior leadership and management experience in health, education and aged care settings, Sue understands what it is like to shoulder responsibility, especially when a high duty of care is required.

Utilising real-world crisis management experience forged during the Christchurch earthquakes, along with many other examples of critical incident management, Sue can support organisations to be ‘response-ready’ for whatever challenges may arise.

Sue is passionate about providing organisations with practical tools that translate to the real world, not just to tick a compliance box.

Paul Tame

Paul Tame

Senior Consultant

For over 30 years, Paul has worked in the emergency management, incident command, outdoor education, and risk…

Read more

For over 30 years, Paul has worked in the emergency management, incident command, outdoor education, and risk and compliance industries in over 9 countries.

As an executive coach and leadership facilitator, and now a consultant at Bounce Readiness, Paul brings a solutions-oriented mindset and strong inter/intrapersonal skills, which support a collaborative and informed leadership culture.

Caitlyn Wallace

Caitlyn Wallace

Consultant

Caitlyn brings over 6 years of experience in management and operations roles. With a strong background in…

Read more

Caitlyn brings over 6 years of experience in management and operations roles.

With a strong background in communications, strategic planning and business operations, Caitlyn is currently studying a MBA to further strengthen her skills.

Caitlyn has managed emergency management at numerous University boarding facilities bringing a wealth of experience to our clients.

Caitlyn is passionate about challenging environments and projects that assist and benefit vulnerable people, making her a vital contributor to the Bounce team.

Scott Cresswell

Scott Cresswell

Consultant, Emergency Management

Scott combines 10 years of consulting, facilitation and front-line fire and rescue experience to support Bounce clients…

Read more

Scott combines 10 years of consulting, facilitation and front-line fire and rescue experience to support Bounce clients across a variety of industries. Scott recognises that building solid, long-term professional relationships is achieved through mutual respect, effective communications and understanding of the client’s environment. His grasp of the importance of successful responses to emergencies, critical incidents and business disruptions has inspired his belief in “helping you to get your people home safe”.

David Truong

David Truong

Learning & Development Manager (eLearning)

David has partnered with businesses and stakeholders for more than 6 years in training and change management…

Read more

David has partnered with businesses and stakeholders for more than 6 years in training and change management, helping them identify, develop, and deliver strategies for growth and efficiency.

Throughout David’s career, he has held roles including training lead, change manager, learning and development specialist, and senior administrator.

With his skills and experience in facilitation, design, and capability framework, David is dedicated to enhancing efficiency, compliance, and best practice for clients by providing quality training and assessment services, making him an invaluable member of the Bounce team.

Cassie Schorn

Cassie Schorn

Operations Coordinator

Cassie brings extensive customer service experience to the Bounce Readiness team, with 18 years of experience…

Read more

Cassie brings extensive customer service experience to the Bounce Readiness team, with 18 years of experience across multiple businesses.

Throughout Cassie’s employment history, her varied roles have included administration, inventory, merchandising, and operations. Her experience has given her a fundamental understanding of the importance of building strong customer/client relationships and how to best meet their needs.

Cassie is passionate about the client experience and delivering quality support to the team, as demonstrated within her role overseeing our online store and with her administrative support to our team and clients.

Jess McWhirter

Jess McWhirter

Operations Coordinator

Jess holds several years of experience in leadership and management roles, primarily in the childcare sector…

Read more

Jess holds several years of experience in leadership and management roles, primarily in the childcare sector.

With a background comprising of teaching, curriculum development, leadership and operations, Jess strives to understand all aspects of a business to ensure efficiency and growth.

Having worked in fast-paced and challenging environments, Jess continuously takes a proactive approach to problem-solving, which is crucial to her role at Bounce.

Agnes Au

Agnes Au

eLearning Designer

Agnes has been designing and delivering engaging and effective eLearning experiences for 4 years…

Read more

Agnes has been designing and delivering engaging and effective eLearning experiences for 4 years across various industries. Through her thoughtful use of storytelling and narrative techniques, Agnes specialises in customised eLearning programs for adults.
In addition, Agnes holds 8 years’ experience in the tertiary education sector with a focus on academic teaching and research.

With a passion for innovation, Agnes is a vital part of the Bounce team.

Fiona Dundas-Taylor

Fiona Dundas-Taylor

eLearning Designer

Fiona brings over 16 years of experience in a range of communication design roles…

Read more

Fiona brings over 16 years of experience in a range of communication design roles.

With a strong eLearning and graphic design background, Fiona is passionate about creating and delivering dynamic eLearning materials and particularly enjoys developing custom learning interactions to keep learners engaged and boost knowledge retention.

Fiona has worked for a range of not-for-profits and believes in projects that positively impact the community, making her a perfect fit for Bounce Readiness where she will design, build, and manage learning and development collateral, including eLearning packages.

Contact Bounce to discuss how you can become incident ready!

Our Values

Be Supportive

Supporting our teams and clients.

Be Accountable

Operate with honesty and integrity, even when no one is looking.

Engage Fearlessly

Bring passion and energy to everthing we do.

Deliver Excellence

Being professional, reliable and competent.

Strive to Learn

Create opportunities through learning.

Download: Bounce Readiness Capability Statement

Bounce comes with a unique approach to Emergency Management and Incident Management. Designed to build capacity and capability in your organisation to enable your team to respond in the event of an incident or business disruption.

Download our PDF Capability Statement today.

What our clients say